As the COVID-19 outbreak unfolds, the health and well-being of our Purple Carrot community and our dedicated employees around the country is at the forefront of every decision we make.
Please be rest assured Purple Carrot is singularly focused on the safety and integrity of our meal kits, now more than ever. We always handle all ingredients in alignment with the highest standards for health and safety. In particular:
- Employees are required to wear masks, gloves, and hairnets.
- Our distribution facilities have sanitizing stations located in key areas such as restrooms, break rooms, hand washing stations, and near time clocks.
- We have asked cleaning staff to do an even more thorough job of disinfecting frequently touched surfaces in the workplace, such as workstations, countertops, doorknobs, and light switch covers every day.
- In anticipation of potential supply chain disruptions, we are taking steps to provide appropriate substitutions wherever possible.
As the COVID-19 outbreak dominates our media cycle, you may find yourself asking "Will the Purple Carrot box be safe to touch?" According to the World Health Organization (WHO), it is. The WHO has confirmed that delivered packages are safe to handle, even if it comes from a place where the virus has been reported. Luckily, no known cases of COVID-19 have been reported at any of our three distribution centers to date.
As for the ingredients themselves, the United Fresh Produce Association has said, “There is no evidence that fresh produce (or any other food, or other product/material) can transmit the virus.” You can read more about that here.
At the end of the day, we’re here to make life a little bit easier for our customers, providing them the best ingredients and recipes to nourish themselves and those they love. Purple Carrot strives to provide the best plant-based meals you crave in the most convenient way possible. If we can take one “to do” off your list, we’re happy to help.
The one thing I ask is that you’re patient and understanding if unexpected ingredients arrive. We’re focused on meeting demand and delivering the best quality goods, but there may be times when we need to swap in something that’s not listed in the recipe. We hope you understand.
As this situation evolves, we promise to keep you up to date. If you have any questions, our team is ready to assist you. The fastest way to connect with us is via online chat. You can also call us at (339) 777-5121 Monday-Friday, 9am-5pm EST, or email us anytime at firstname.lastname@example.org.
Thank you for being part of our community and letting us be a part of yours!
In good health,
Founder, Purple Carrot