We'll charge your card on Thursday the week before your shipment is scheduled to arrive.
Prior to Thursday's charge, you will see a pre-authorization hold on your card that Wednesday. This is a temporary authorization hold and will appear as a pending charge.
Purple Carrot uses an authorization hold to confirm funds are available for the upcoming delivery. The authorization hold is then removed from your statement by your financial institution when the charge is captured on Thursday.
To our current subscribers:
You may have noticed our billing cycle has changed. We've made updates to the billing timeline (with you in mind!) so that we can process each transaction faster and within the same week.
Please feel free to reach out to our Carrot Coaches with any questions around this update.